Terms and Conditions

Last Updated: October 19, 2026

Welcome to Strive Digital Marketing Agency. These Terms & Conditions govern your use of our website, communications, and digital services.

By accessing our website, submitting an inquiry, requesting a quotation, or engaging Strive Digital Marketing Agency for a project or service, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

1. About Strive Digital Marketing Agency

Strive Digital Marketing Agency is a digital solutions company based in Peshawar, Pakistan.

Our office address is:

FF 291, Deans Trade Center,
Peshawar Cantonment,
Peshawar, Pakistan

Email:

info@strivedigit.com

We provide digital services including, but not limited to:

  • Digital marketing
  • Search engine optimization
  • Local SEO
  • Web design and development
  • WordPress development
  • Shopify development
  • Ecommerce solutions
  • Social media marketing
  • PPC advertising
  • Content marketing
  • Graphic design
  • AI automation
  • AI chatbot solutions
  • Website maintenance and related digital services

2. Use of Our Website

You may use our website for lawful purposes only.

You agree not to:

  • Attempt to damage, disrupt, or compromise the website
  • Use the website for fraudulent or unlawful activities
  • Copy or reproduce protected website content without permission
  • Attempt unauthorized access to website systems, accounts, or infrastructure
  • Upload malicious code, viruses, or harmful software
  • Misrepresent your identity when contacting us

We may restrict or block access to the website if misuse or harmful activity is identified.

3. Information Provided on Our Website

We aim to keep the information on our website accurate, relevant, and current.

However, digital marketing, search engines, technology platforms, software, advertising platforms, and industry practices change frequently.

Therefore, website content is provided for general informational purposes and should not be treated as a guarantee of specific business, marketing, ranking, financial, or technical results.

We may update, remove, or modify website content at any time.

4. Service Enquiries and Quotations

Submitting an inquiry through our website does not automatically create a contractual relationship.

Before starting a project, we may provide:

  • A quotation
  • Project scope
  • Proposal
  • Estimated timeline
  • Payment requirements
  • Deliverables

A project begins only after the agreed requirements, payment terms, and scope have been accepted by both parties.

Where a separate written proposal, contract, statement of work, or service agreement exists, that agreement will take priority if it conflicts with these general Terms & Conditions.

5. Project Scope

Services will be delivered according to the agreed project scope.

The client is responsible for reviewing the project scope before work begins.

Requests outside the agreed scope may be considered additional work and may require:

  • Additional fees
  • Additional development time
  • Revised project timelines

We will communicate material scope changes before proceeding where reasonably possible.

6. Client Responsibilities

To complete projects efficiently, clients may be required to provide:

  • Website access
  • Hosting access
  • Domain access
  • Brand materials
  • Product information
  • Business information
  • Content
  • Images
  • Credentials
  • Approvals
  • Feedback

The client is responsible for ensuring they have the legal right to provide any materials supplied to us.

Project timelines may be affected if required information, access, feedback, or approvals are delayed.

7. Content Supplied by Clients

Clients remain responsible for content and materials they provide.

This may include:

  • Text
  • Images
  • Videos
  • Logos
  • Product information
  • Documents
  • Customer information
  • Brand assets

The client confirms that supplied materials do not knowingly violate the intellectual property, privacy, or other legal rights of third parties.

Strive Digital Marketing Agency is not responsible for legal claims resulting from unauthorized materials supplied by a client.

8. Payments

Project fees, payment schedules, deposits, recurring charges, and other financial terms will be stated in the relevant quotation, invoice, proposal, or agreement.

Depending on the project, payment may be required:

  • In advance
  • Through milestone payments
  • Monthly
  • Upon agreed deliverables

Work may be paused if agreed payments become overdue.

Any third-party expenses not included in our service fee may be charged separately where approved or required.

9. Third-Party Costs

Certain projects may require third-party products or services, including:

  • Website hosting
  • Domains
  • Paid plugins
  • Premium themes
  • Shopify subscriptions
  • Advertising budgets
  • Software subscriptions
  • APIs
  • Email services
  • Stock assets
  • External platforms

Unless specifically included in the agreed quotation, these costs are the client’s responsibility.

Third-party providers have their own terms, pricing, privacy practices, and service conditions.

10. Project Timelines

We aim to complete projects within agreed timelines.

However, timelines may depend on factors including:

  • Project complexity
  • Client feedback
  • Availability of content
  • Required approvals
  • Third-party systems
  • Technical issues
  • Changes to project scope

Estimated timelines are not guarantees unless specifically agreed in writing.

11. Revisions

The number and type of revisions included in a project will depend on the agreed scope.

Additional revisions beyond the agreed allowance may require additional charges.

Revision requests should relate to the original approved scope. Major changes in direction may be treated as new work.

12. Search Engine Optimization

SEO involves improving website quality, technical structure, content relevance, and search visibility.

However, Strive Digital Marketing Agency does not guarantee:

  • A specific Google ranking
  • A number-one search position
  • A fixed amount of organic traffic
  • A particular number of leads
  • Permanent search rankings

Search results may be influenced by factors outside our control, including:

  • Search engine algorithms
  • Competitors
  • Website history
  • Industry conditions
  • Content quality
  • Third-party websites
  • Search behavior

SEO should be considered a long-term digital strategy.

13. Paid Advertising

For PPC, Google Ads, social media advertising, or similar campaigns, advertising performance depends on several factors, including:

  • Advertising budget
  • Competition
  • Audience targeting
  • Market conditions
  • Landing pages
  • Product or service demand
  • Platform policies

We do not guarantee a specific number of leads, sales, clicks, conversions, or return on advertising spend unless expressly stated in a separate written agreement.

Advertising budgets paid to third-party platforms are separate from Strive’s management fees unless agreed otherwise.

14. Social Media Services

Social media results can be affected by:

  • Platform algorithms
  • Audience behavior
  • Content performance
  • Competition
  • Advertising budget
  • Platform policy changes

We do not guarantee specific follower counts, engagement levels, leads, or sales.

15. Website and Ecommerce Development

Websites and ecommerce platforms are developed according to the approved project requirements.

Before launch, clients should review:

  • Content
  • Products
  • Prices
  • Contact information
  • Legal information
  • Functionality

After approval and launch, additional changes may be treated as maintenance or new development work.

16. AI and Automation Services

Artificial intelligence and automation tools may produce outputs that require human review.

Clients should not rely on automated outputs without appropriate verification where decisions involve sensitive, legal, financial, medical, safety, or business-critical matters.

AI systems and third-party providers may also change functionality over time.

Strive Digital Marketing Agency does not guarantee that AI-generated outputs will always be error-free.

17. Intellectual Property

Unless otherwise agreed in writing:

Strive Digital Marketing Agency retains ownership of:

  • Internal methods
  • Reusable frameworks
  • Processes
  • Development techniques
  • Proprietary systems
  • Pre-existing materials

Once applicable project payments have been completed, clients may receive ownership or agreed usage rights for final project deliverables as specified in the project agreement.

Third-party software, themes, plugins, fonts, stock assets, and platforms remain subject to their respective licenses.

18. Portfolio and Case Study Usage

Unless confidentiality has been agreed, Strive Digital Marketing Agency may request permission to display completed work in:

  • Our portfolio
  • Case studies
  • Social media
  • Marketing materials

Where client confidentiality applies, we will respect the applicable agreement.

Clients may request that confidential information not be publicly disclosed.

19. Confidentiality

We aim to keep confidential business information shared during projects secure and use it only as necessary to provide agreed services.

Both parties should take reasonable care to protect confidential information.

Where required, a separate non-disclosure agreement may be used.

20. Account Credentials and Security

Clients may provide temporary access to:

  • Websites
  • Hosting
  • Domains
  • Social media
  • Advertising accounts
  • Ecommerce systems
  • Other platforms

Clients should update passwords or revoke access when appropriate after project completion.

Clients remain responsible for maintaining the security of their accounts.

21. Third-Party Platforms

Our services may rely on platforms operated by third parties, including search engines, social networks, ecommerce systems, hosting companies, analytics providers, and software platforms.

We are not responsible for:

  • Platform outages
  • Account suspensions
  • Policy changes
  • Algorithm changes
  • Service interruptions
  • Pricing changes
  • Third-party data loss

These platforms operate under their own policies and terms.

22. Cancellations and Project Termination

Cancellation terms may vary depending on the project and will be stated in the applicable agreement or quotation.

If a project is cancelled after work has started, fees may still be payable for:

  • Work already completed
  • Time already spent
  • Third-party costs
  • Reserved resources

Where possible, we will communicate outstanding obligations before closing the project.

23. Refunds

Refund eligibility depends on:

  • Type of service
  • Work already completed
  • Third-party expenses
  • Applicable project agreement

Because many digital services involve time, labor, software, advertising costs, and customized work, payments for completed or partially completed services may not be refundable.

Specific refund conditions should be stated in the relevant proposal or agreement.

24. Limitation of Liability

To the extent permitted by applicable law, Strive Digital Marketing Agency will not be liable for indirect, incidental, special, consequential, or business losses arising from the use of our website or services.

This may include losses related to:

  • Revenue
  • Profits
  • Search rankings
  • Advertising performance
  • Data
  • Business opportunities
  • Third-party systems

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

25. No Guarantee of Business Results

Digital marketing and technology services can support business growth, but success depends on many factors outside our control.

We therefore do not guarantee:

  • Sales
  • Revenue
  • Search rankings
  • Leads
  • Followers
  • Advertising performance
  • Business profitability

Any examples, portfolio items, or case-study results relate to specific projects and should not be interpreted as guarantees of future performance.

26. Website Availability

We aim to keep our website available and functioning properly.

However, temporary interruptions may occur due to:

  • Maintenance
  • Hosting issues
  • Security updates
  • Technical problems
  • Circumstances outside our control

We do not guarantee uninterrupted website availability.

27. External Links

Our website may contain links to external websites or platforms.

These links may be provided for reference or convenience.

Strive Digital Marketing Agency does not control third-party websites and is not responsible for their:

  • Content
  • Security
  • Privacy practices
  • Accuracy
  • Services

28. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy.

29. Changes to These Terms

We may update these Terms & Conditions when our services, website, business practices, or applicable requirements change.

The latest version will be published on this page with an updated revision date.

Continued use of our website after changes are published indicates acceptance of the updated terms where legally applicable.

30. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of Pakistan, subject to any mandatory legal rights or requirements that may apply.

Any dispute should first be addressed through good-faith communication between the parties before further legal action is considered.

31. Contact Us

If you have questions about these Terms & Conditions, please contact:

Strive Digital Marketing Agency

FF 291, Deans Trade Center
Peshawar Cantonment
Peshawar, Pakistan

Email:
info@strivedigit.com

Phone:
+92 3249830374

WhatsApp:
+92 3249830374

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